Notice: U.S. Customs Duties Update

Overview

Effective August 29, the U.S. government has implemented customs duties on all imported products. This regulation is mandated by the U.S. government and is completely beyond our control.

 

Impact on Customers

  • Customs duties will be charged directly to U.S. customers.

     

  • These fees are determined and collected by the U.S. government, not by Esther Formula.

     

  • The amount of customs duties varies depending on the product and shipment.

 

*We recommend reviewing your shipments and planning accordingly to avoid any surprises*

 

Our Response

  • To help reduce inconvenience, we are updating our internal systems to better support U.S. customers.

     

  • Further updates and guidance will be shared as soon as they are available.

 

If you have any questions regarding these changes, please contact us here: 

Our Customer Service Team

WhatsApp: (+82) 10-2002-5042

Email: efglobal@estherformula.co.kr

Service Hours:

Weekdays: 11 AM - 7 PM (PST)
Weekends: 12 PM - 6 PM (PST)
*WhatsApp is our fastest contact method